Terms of service
**TERMS AND CONDITIONS**
**Please read these Terms and Conditions carefully before using Our Website.**
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**DEFINITIONS AND INTERPRETATION**
1.1 The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
1.2 In these Terms and Conditions, except where the context otherwise requires, the following terms will have the following meanings:
- **“Website”** refers to https://www.josephdiarbakrli.com/.
- **“Account”** means the account associated with a unique and identified user.
- **“Customer(s)”** (also referred to as “You” and “Your”) means the individual navigating through the Website and/or purchasing the products of Joseph Diarbakrli on the Website for domestic, private, and personal use only.
- **“Company”** (also referred to as “We”, “Us” or “Our”) refers to Joseph Diarbakrli.
- **“Terms and Conditions”** (also referred as “Terms”) mean these Terms and Conditions that constitute the entire agreement between the Customer and the Company.
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**ACKNOWLEDGMENT**
2.1 These are the Terms and Conditions which apply to any sales by the Company and purchases by the Customer(s) of products carrying the Company's trademarks (the “Products”) offered for sale on the Website.
2.2 All sales of Products carried out through the intermediary of the Website are subject to these Terms and Conditions, which the Customer expressly accepts when browsing over the Website.
2.3 By accessing or using the Website, You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Website.
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**REGISTRATION AND ELIGIBILITY**
3.1 By agreeing to these Terms, You represent that You are the age of majority in Your country or state of residence, or above that age. Otherwise, You have given Us Your consent to allow any of Your minor dependents to use the Website.
3.2 You may not attempt to use Our Products for any illegal or unauthorized purpose nor may You, in the use of the Website, violate any laws in Your or Our jurisdiction (including but not limited to electronic transactions and personal data laws and copyright laws).
3.3 You must not transmit any worms or viruses or any code of a destructive nature.
3.4 You must not reverse engineer the source code of the Website.
3.5 The Company may refer any fraudulent, abusive, or illegal activity to the relevant authorities.
3.6 You are solely responsible for the activity that occurs on Your Account (i.e., sessions booked using Your Account), and You must keep Your Account's password secure. The Company is not responsible for any unauthorized activity on Your Account if You fail to keep Your Account login information secure or share Your password with any third party.
3.7 If You suspect or become aware of any unauthorized use of Your Account or that Your password is no longer secure, You must take immediate steps to re-secure Your Account (i.e., changing Your password) and inform the Company by sending an email to the address stipulated herein.
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**INFORMATION CONCERNING THE PRODUCTS**
4.1 While taking the utmost care to ensure a reasonable degree of accuracy regarding the information of the Products (categories, names, reproduction, pictures, descriptions, properties, characteristics, and composition, etc.) offered for sale on the Website, and regularly updating said information, descriptions and data, We do not accept liability for any non-substantial and/or substantial errors (i.e., typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability) that may occur.
4.2 We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel any order if any information on the Website is inaccurate at any time without prior notice.
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**ORDERING PRODUCTS ON THE WEBSITE**
5.1 **Selection of the Products**
On the Website, You select the Product(s) of Your choice, Your required quantity and, as the case may be, the relevant size or format, and add the selected Product(s) to Your shopping cart by clicking on the “Shopping Bag” button.
5.2 **Verification of the Selected Products**
You may freely modify Your “Shopping Bag” containing the selected Product(s) by:
(i) removing a Product initially selected,
(ii) modifying the quantities ordered, or
(iii) alternatively adding a Product to Your “Shopping Bag”. The price of the selected Product(s) will be automatically displayed in the “Shopping Bag”.
5.3 **Product Availability**
The purchase of Products on the Website is subject to availability. In the event that We advise You that such Products are no longer available, We will have no obligation to fulfill Your order and You will have no obligation to pay Us for the order.
5.4 **Order Validation**
Once You have made Your selection and wish to validate the contents of Your “Shopping Bag”, You must click the “Continue to Checkout” button and then, identify yourself as follows:
(i) If You are not logged in and If You have an Account on the Website: by entering Your login and password.
(ii) If You do not have an Account on the Website: either by creating an Account or by continuing as a guest.
You must validate:
(i) The delivery address and the billing address;
(ii) The delivery method; and
(iii) The chosen payment method.
Once all this information has been duly fulfilled and validated, the price of the Products and sales tax as applicable will be automatically displayed on the Website.
After communicating the required payment information, You must then click on the “Validate my Payment and Confirm my Order” button in order to process the payment.
Once Your payment has successfully been processed, Your “Shopping Bag” will be directly forwarded to Our fulfillment department. You will then get Your order number.
5.5 **Acknowledgment of receipt of the order**
We will acknowledge having received the order by means of an email sent to Your email address as reflected within our database. This confirmation email will contain the ordering information and/or, where relevant, any difficulties concerning the order (availability of the Product, delivery timeframes or payment difficulty). The orders are binding on You once a confirmation email without reservations has been sent to You.
5.6 **Refusal of an order**
We reserve the right to refuse any order You place on the Website. We may at Our sole discretion, limit or cancel quantities purchased per order in the event such order exceeds the following number of authorized Products:
- Seven (7) Products per order; and/or
- Two (2) identical Products ordered within a period of thirty (30) calendar days, of all colors and sizes combined.
We are also entitled to refuse any order made by any Customer with whom there is a dispute relating to the payment or delivery of a previous order that does not comply with these Terms.
We reserve the right to limit or prohibit orders that, in Our sole judgment, appear to be placed by dealers, resellers, or distributors.
In the event that we make a change to or cancel an order, We may attempt to notify You by contacting the e-mail, billing address and/or phone number provided at the time the order was made.
5.7 **Dispatching of the Products**
At the time of dispatching the Products to Your delivery address, We will send You an email informing You of said dispatch.
5.8 **Pre-Order Products**
We may, in certain circumstances, offer You the chance to pre-order one or more Products that are not yet publicly available for purchase on the Website and that are part of the current or next collection.
Products available for pre-order will be labeled to that effect on the Product page. For each Product, we will indicate the estimated release and shipping date and We will send You a confirmation e-mail to Your email address once the package has been shipped.
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**PRICE OF THE PRODUCTS**
6.1 The prices displayed on the Site are given in Euros and are net from (i) all applicable taxes and surcharges (unless You have selected a country where VAT is chargeable), and (ii) delivery charges.
6.2 The prices of the Products are those in force at the date of placing the order.
6.3 From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors.
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**PAYMENT POLICY**
7.1 The following payment methods are accepted by the Company: Visa, MasterCard, American Express, Maestro and any other methods which may be advertised on the Website from time to time.
7.2 You represent and warrant that You are the cardholder of the payment card or that You have been specifically authorized by the owner of said card to use it.
7.3 All payment cards are subject to validation checks and authorization by the card issuer. If Your payment card is rejected by the card issuer, Your order will not be shipped and We have no obligation to fulfill your order.
7.4 You must provide all required payment card details requested during the checkout process.
7.5 The transaction will then be effected by You in accordance with banking security standards, by communicating Your payment card number and/or bank details. You unconditionally agree in advance that We may complete the secure transaction in question and pre-authorize Your bank to debit Your bank account upon reception of records or statements sent by Us, even in the absence of receipts signed by the cardholder of the payment card used. The authorization to debit Your bank account is always given only for the amount of the Products bought.
7.6 Your payment card will then be debited after verification of its identification and banking information. If, for any reason whatsoever, debiting the sums payable by You proves to be impossible, the order will not be registered by Us and/or will be canceled without having any obligation to fulfill this order.
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.7 We reserve the ownership of the Products until the full price of the Products has been paid to Us, i.e., the price has effectively been debited from Your bank account and credited to Our bank account.
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**DELIVERY**
8.1 The Products shall be delivered to the delivery address indicated by You at the time of placing Your order, provided that such delivery address is located in one of the countries where the Company offers delivery of its Products. To that end, You undertake to have communicated an exact delivery address to Us, and We will in no event be liable for failure to deliver the order in case of missing/erroneous delivery information.
8.2 Once payment for the Products ordered has been duly validated, these Products will be delivered to You according to Your selected delivery address. We will send a delivery confirmation email upon the start of the shipping process.
8.3 Delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. Orders will take up to 48 hours to be processed in our systems. In any event, We will deliver the goods to You within 8 to 10 working days as of the day on which We accept Your order.
8.4 All orders are processed Monday through Friday, excluding Saturday, Sunday, and holidays.
8.5 The Company is not responsible for any delays caused by destination customs clearance processes.
8.6 The shipping is on CIF (Cost, Insurance and Freight) and DDU (Delivery Duty Unpaid) basis. The Company shall bear all costs in relation to shipping and insurance of each item only.
8.7 DDU means that the Company delivers the goods when the goods are placed by You, and You will be responsible for import duties, import clearance and any taxes as per the country of destination.
8.8 Duties and taxes related to each country will be paid and handled by the Customer.
8.9 Import duty or tax costs will be invoiced to You directly by the private carrier or an import broker appointed by You. We recommend You contact Your local customs authority to determine a landed cost price prior to purchase completion.
8.10 The Products ordered will be delivered on the date or within the timeframe indicated on the Website, and in the confirmation e-mail. The delivery times indicated on the Website will always take into account normality in the execution of transport. In the event of a delay, the Company will inform You of such delay and will propose another delivery date or alternative measures. We reserve the right to extend the delivery date without prior notice.
8.11 The risks related to the Products shall be transferred to the Customer at the time of Your receipt of the email confirming Your order.
8.12 You will receive an email confirming that the ordered Products have been successfully delivered to Your delivery address.
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**Shipping Information:**
Upon placing any order and making payment, You acknowledge and accept the following shipping terms and conditions:
- Once the Products are dispatched from the Company's distribution center, the Company shall send the Customer a shipping confirmation and a tracking number via e-mail.
- You are solely responsible for all import duties, taxes, or charges levied by customs authorities or any other relevant authority upon the arrival of the shipment at Your designated destination.
- Once the shipment has arrived at Your designated destination, the private carrier or import broker shall notify You to pay the required import duties, taxes, or charges to the relevant tax authorities in Your designated destination, within five (5) days from the date of such notification, in order to release the Products for delivery.
- You cannot object to or reject any shipment due to any unpaid duties, taxes, VAT, or charges at Your designated destination.
- Once the private carrier or import broker receives confirmation that the required duties, taxes, or charges have been duly paid by You to the relevant tax authorities, such private carrier or import broker shall contact You to arrange for the delivery of the Products.
- In case You fail or refuse to (i) pay the required import duty or tax costs within the specified timeframe, and/or (ii) collect the Products, You will be considered in breach of your obligations under these Terms. In this case, the Products shall be returned to the Company at Your own cost and expenses (including but not limited to shipping fees, customs duties, taxes, and any additional charges), and under Your full responsibility. Any costs and expenses incurred by the Company in connection with the return of the Products shall be borne by the Customer. The Customer understands and agrees that the Company shall not refund any part of the price of the Products. By agreeing to these Terms, You expressly waive all rights to claim a refund.
**Insurance:**
The Company insures each purchase during the time it is in transit until it is delivered to You. At checkout, You may have the option to select whether You’d like to sign for Your delivery. At this point, responsibility for Your purchased goods passes to You. If You have specified a recipient who is not You for delivery purposes (for example as a gift), then You accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by the Company and transfer of responsibility in the same way.
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**RIGHT OF WITHDRAWAL**
9.1 **Return of Products**
Returns are limited to the below criteria only:
(i) Product Defect: Claim will be reviewed, and product must be verified as defective by a representative of the Company. Return approval will be sent by email.
(ii) Lost Shipment: Shipment tracking must be confirmed by the shipping company that the parcel is lost.
(iii) Wrong Product: Product received that does not match with the initial order.
If any of the above cases mentioned apply, You may return or exchange the product(s) within seven (7) calendar days starting from the day of receipt of the product(s), by sending an email to [orders@josephdiarbakrli.com](mailto:orders@josephdiarbakrli.com).
If accepted for a return, make sure the Products are in the same condition in which You received them (i) with all tags attached, (ii) keeping the return airway bill (AWB) in the pouch attached to the box and (ii) with their original packaging. Products that have been used, worn, washed, modified, or damaged will not be accepted.
Once (i) the return has been received at our warehouse and (ii) You fulfill the above-mentioned criteria, we will reimburse You the value of the Products purchased in the same form that was utilized for payment. The shipping costs, duties, taxes, and fees You paid for upon delivery shall not be refunded.
9.2 **Exchange of Products**
It is only possible to exchange the same item for a different size once. We cannot exchange the same item for a different color or different item altogether.
Any fees, charges, or other costs whatsoever, incurred as a result of exercising Your right of exchange, shall be borne by You unless the Products are faulty or defective.
The Company reserves the right to refuse an exchange beyond two (2) successive orders.
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**MODIFICATION OF THE WEBSITE AND PRICE**
10.1 We reserve the right at any time to modify or discontinue the Website (or any part or content thereof) without notifying You at any time. Our Products prices are also subject to change without notifying You.
10.2 We shall not be liable to You or to any third-party for any modification, price change, suspension, or discontinuance of the Website.
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**ACCURACY OF BILLING AND ACCOUNT INFORMATION**
You agree to provide current, complete, and accurate purchase and Account information for all purchases made at Our store. You agree to promptly update Your Account and other information, including Your email address, payment card numbers and expiration dates, so that we can complete Your transactions and contact You as needed.
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**DATA PROTECTION**
12.1 **Information Collected**
When You use the Website, we may collect the following personal data: Your name, email address, telephone number, the address of Your usual place of residence, the delivery address, the billing address and payment card information.
We may also collect, store and use aggregate information about visits to and use of this Website as well as information about Your computer and Your visits to this Website such as Your IP address, geographical location, browser type, referral source, length of visit and number of page views.
12.2 **GDPR Transparency Requirements and EU Regulations:**
We collect Your Personal Data using the following technologies:
We use Cookies and similar tracking technologies to track the activity on the Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the Website. The technologies We use may include:
(i) Cookies or Browser Cookies. A cookie is a small file placed on Your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of the Website. Unless You have adjusted Your browser setting so that it will refuse Cookies, the Website may use Cookies.
(ii) Flash Cookies. Certain features of the Website may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on the Website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
(iii) Web Beacons. Certain sections of the Website and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
(i) Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the Services that You have asked for cannot be provided, and We only use these Cookies to provide You with those Services.
(ii) Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
(iii) Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.
12.3 **Use of Your Personal Data:**
Personal data submitted on the Website will be used only for the purpose of registering You on the Website and/or to process Your order (including processing Your payment information, arranging for shipping, and providing You with invoices and/or order confirmations).
Additionally, we use Your personal data to: (i) communicate with You, (ii) screen orders for potential risk or fraud, and when in line with the preferences You have shared with us, and (iii) provide You with information or advertising relating to Our Products or services.
We may also share Your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect Our rights in any way whatsoever.
Your personal data may be communicated to third parties contracted with the Company (i.e., banking institutions acting as intermediaries for the payment of orders, and partners specialized in securing transactions against e-commerce fraud), provided that the Company ensures on a best-effort basis that said party do not disclose such information.
We do not use the Website to intentionally collect data from children under the age of 13 or under the age of 18. We also do not target the Website for minors. If a parent or guardian becomes aware that his or her child has provided Us with information without their consent, he/ she should contact Us. We will delete such information from Our files within a reasonable time.
12.4 **Removing/Updating Your Personal Data**
You have the right to access Your personal data and to ask that said data be corrected, updated, or deleted. If You would like to exercise this right, please contact us through the contact information below.
12.5 **Data Retention**
When You place an order through the Website, we will maintain Your Order Information for Our records unless and until You ask Us to delete this information.
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**INTELLECTUAL PROPERTY**
13.1 The Company's Products and trademarks whether figurative or not, and, in general, any other trademarks, illustrations, images, designs, models and logos displayed on the Website, are and will remain the exclusive property of the Company. Any contents published on the Website are protected by copyrights, You are not allowed to copy it in any way whatsoever.
13.2 Nothing herein shall be construed as granting Customer any right, title or interest in the trademarks, copyrights, Products, distinctive signs of Company, and any intellectual property rights attached thereto.
13.3 You undertake not to download, disseminate, reproduce or modify the Website, either in whole or in part, in any form whatsoever.
13.4 Other trademarks used on the Website that belong to third parties are used with permission and remain the intellectual property of the third party.
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**THIRD-PARTY LINKS**
14.1 You may find on the Website advertisement and/or links to external sites for advertisement or promotion purposes.
14.2 Third-party links on the Website may direct You to third-party websites that are not affiliated with Us. You acknowledge and agree that:
- We are not responsible for examining or evaluating the content or accuracy and We do not warrant and We will not have any liability or responsibility for any third-party materials or websites, or for any other materials, Products, or services of third-parties.
- We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-parties' policies and practices and make sure You understand them before You engage in any transaction. Complaints, claims, concerns, or questions regarding third-party Products should be directed to the third-party.
14.3 We may employ third-party companies in order to facilitate the use and maintainability of the Website. Service providers contribute in delivering a complete solution for the Customer and facilitate the data collection procedure, all of which will be used to enhance Your experience. We may use third-party service providers to monitor and analyze the use of the Website.
**Microsoft Azure Services**
These services provide the need for storing, managing, analyzing Our data, and retrieving insights about the Website. We use these services to have the best software in the market. Cloud-based storage is one of Our most important systems and it is important to understand what data Our third-party service providers collect.
Microsoft’s Privacy Statement can be found on their web page: [https://privacy.microsoft.com/en-us/privacystatement](https://privacy.microsoft.com/en-us/privacystatement).
**Visual Studio App Center**
A Microsoft product which collects analytical and user data from the Website. These Data help us understand more about Our users and their behavior when using the Website. They provide Us with key metrics and events of how the user is interacting with the Website.
Microsoft’s Privacy Statement can be found on their web page: [https://privacy.microsoft.com/en-us/privacystatement](https://privacy.microsoft.com/en-us/privacystatement).
**Firebase Services**
A Google product which helps Us deliver and receive messages across the Website reliably and collects analytical and user data from the Website. These Data help Us understand more about Our users and their behavior when using the Website.
Google’s Privacy Statement can be found on their web page: [https://policies.google.com/privacy?hl=en-US](https://policies.google.com/privacy?hl=en-US).
**Vonage Services**
These services provide Us with a complete and unified communications solution for the delivery of end-to-end communications.
Vonage’s Privacy Policy can be found on their web page: [https://www.vonage.com/legal/privacy-policy/](https://www.vonage.com/legal/privacy-policy/).
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**DISCLAIMER OF WARRANTIES**
15.1 We do not guarantee, represent or warrant that (i) Your use of the Website will be uninterrupted, timely, secure, or error-free, nor that (ii) the results that may be obtained from the use of the Website will be accurate or reliable.
15.2 Except to the extent prohibited by applicable law, the Company disclaims all implied warranties, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and quiet enjoyment, and any warranties arising out of any course of dealing, performance, or trade usage. We will not be held responsible for (i) any errors, inaccuracies, or service interruptions, including power outages or system failures; or (ii) any unauthorized access to, use of, or alteration of, or deletion, destruction, damage, or loss of, any data, images, text, or other information or content. The Company may discontinue any aspect of the Website, or may change the nature, features, functions, scope, or operation of the Website at any time and without prior notification.
15.3 The content provided through the Website, and all technology, software, materials, data, or images provided or used by or on Our behalf or Our licensors in connection with the Website are provided “as is” and on an “as available” basis. Except as expressly set forth herein, We make no other representation or warranty of any kind, whether express, implied, statutory, or otherwise with respect to the offerings on the Website.
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**LIMITATION OF LIABILITY**
16.1 You agree that from time to time We may remove the Website for indefinite periods of time or cancel the Website at any time, without notice to You. You expressly agree that Your use of, or inability to use, the Website is at Your sole risk.
16.2 To the extent permitted by law, in no event shall We be liable for any indirect, incidental, consequential, special, or exemplary damages, including, without limitation any lost opportunity or profits, costs of procurement of substitute goods or services, loss of goodwill or any other intangible benefit, even if such damages are foreseeable and whether or not the Company has been advised of the possibility thereof. In no event shall the Company’s liability exceed the total amount paid to the Company by the Customer. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to the Customer.
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**INDEMNIFICATION**
17.1 By agreeing to these Terms, You agree to indemnify, defend and hold harmless the Company and its shareholders, officers, agents, licensors, suppliers, other partners, employees and representatives from and against any and all claims, losses, expenses or demands of liability, including reasonable attorneys’ fees and costs (including but not limited to court costs) incurred by the Company in connection with any claim by a third party (including an intellectual property claim) arising out of:
- materials, information, and content You transmit to and/or through the Website;
- Your acts and/or omissions on or off the Website;
- Your use of the Website in violation of these Terms, of any applicable law or regulation, or of the rights of any third party;
- misstatements and/or misrepresentations;
- Your use of links to third-party websites; and
- any action You may take based on Information obtained on and/or through the Website.
17.2 You may not settle or compromise any claim without Our prior written consent.
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**TERMINATION**
18.1 These Terms are effective unless and until terminated by Us.
18.2 You may terminate Your participation at any time by discontinuing use of Our Website. If You have a dispute with Us relating to the Website, immediately cease all use of Our Website.
18.3 If in Our sole judgment You fail, or we suspect that You have failed, to comply with any term or provision of these Terms, we also may terminate this Terms and Conditions at any time without notice and You will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny You access to Our Website (or any part thereof).
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**SEVERABILITY AND WAIVER**
19.1 Except as expressly provided to the contrary, each part of these Terms and Conditions shall be severable. If any provision is held to be unenforceable or invalid, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable laws and the remaining provisions will remain in full force and effect.
19.2 Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms and Conditions shall not be interpreted as a waiver of the right to subsequently raise said complete or partial non-performance.
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**CHANGES TO THESE TERMS AND CONDITIONS**
20.1 The Company reserves its rights, at its sole discretion, to update, change or replace these Terms and Conditions at any time. We will also update the "Last Revised" date at the top of these Terms and Conditions.
20.2 If a revision is material, the Company may send an email to Customers holding an Account notifying said customers of any new terms taking effect.
20.3 By continuing to access or use of the Website after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, You should refrain from using the Website.
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**GOVERNING LAW**
These Terms and any dispute between the Company and the Customers shall be governed by and construed in accordance with the laws of the Republic of Lebanon, without regard to principles of conflicts of law.
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**DISPUTES RESOLUTION**
Unless the Company and the Customer agree otherwise, in the event that the dispute resolution method provided herein is found not to apply to the Customer or to a particular claim or dispute for any reason, the Customer agrees that any claim or dispute that has arisen or may arise between the Company and the Customer must be resolved exclusively by the competent courts of Beirut.
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**DELIVERY**
If you fail to provide the needed information for the clearance at destination country, the customs authorities will automatically return the shipment to origin. Joseph Diarbakrli then agrees to hold the shipment for a period of 7 days from the return date at customs level in origin. After this period, Joseph Diarbakrli will consider the products as abandoned products. Joseph Diarbakrli shall be entitled to cancel the Order or suspend any future deliveries of the Products to You, cancel any discount granted to You and charge You all shipping, customs duties and/or any related charges.
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**CONTACT US**
If You have any questions about these Terms and Conditions, or if You would like to make a complaint, please contact Us by:
- Email: [●]
- Phone: [●]
- Or visit us on Our official website: https://www.josephdiarbakrli.com/